Itzmypet

Frequently Asked Questions (FAQ)

What are the conditions to enjoy free shipping on all orders?

Free shipping is available for all orders, regardless of the value. There is no minimum purchase amount to enjoy this benefit. Simply add the desired products to your cart and take advantage of free shipping.

Do free shipping apply to international shipments?

Yes, free shipping is valid for all orders, including international shipments. We want our customers worldwide to have easy access to high-quality products for their pets.

What makes the products in our pet shop unique and original?

Our selection of products is carefully chosen to provide pets and their owners with a unique experience. We choose to offer innovative products that go beyond basic needs, promoting the well-being and happiness of pets. From interactive toys to special care solutions, each item is chosen with love and dedication to our four-legged friends.

How can the products transform the lives of pets and their owners?

We believe that pets deserve the best, and our products are designed to enrich their lives in various ways. Whether promoting physical activity, providing comfort, or addressing specific needs, each product contributes to a stronger and healthier bond between animals and their caregivers.

Can I return a product if I am not satisfied?

Yes, we accept returns. Please refer to our return policy for detailed information on how to proceed. We guarantee the satisfaction of our customers and will do our best to resolve any issues quickly and efficiently.

How can I track the status of my order?

After the purchase is confirmed, a confirmation email will be sent to you, containing tracking information. You also can use our tracking option, available in the header menu.

  • Free Shipping

    We offer free shipping.

  • Happy Customers

    Our customers love us! Try our products and you'll see why.

  • Quality at a fair price

    Our selection of premium products at reasonable prices lets you shine without compromise.

  • 100% Money-Back Guarantee

    We just want you to be happy with your purchase.

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